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You are one percent of your client’s share of mind
The project is your entire focus. For the person across the table it is a line item on a list they did not write. Most things about good client work follows from that one asymmetry. You work for the client and the client pays the bill. But very few clients
Eat the frog first
The back of the envelope
One of the most underrated skills in consulting Five minutes of estimation tells you whether four hours of modelling is worth it. Can you quickly say whether something is worth millions or tens of millions? Whether an opportunity is worth pursuing or clearly too small to bother with? That is
Take a break before you review
How to write an email people can act on
Email is your central communicatrion medium. If you nail them you increase your efficiency significantly. And, never write anything in an email that you would not want everybody to read The goal: make the message as readable and as fast to act on as possible. The recipient should understand what
Learn two shortcuts a day
One slide, one message
Slides in consulting are for reading, not presenting. The client will read your deck, forward it internally, and pull it up again nine months later. Nobody will be in the room to explain it. Every page has to stand on its own. Which puts an enormous amount of weight on
Don't keep files on your desktop
A desktop full of files appears unprofessional. You cannot find anything, because there is no hierarchy and no search that respects it. You lose work, because desktop files sit outside whatever backup or sync your firm runs. And you expose yourself, because the desktop is the one part of your
What your supervisor doesn't see
Under-communicating is the number one mistake new hires make. Here is what your silence looks like from the other side of the table, and the system that fixes it. New hires assume the supervisor sees everything. They do not. Your supervisor has their own workload, their own manager to