Topic

Communication

How to talk and present with clients and internally.

Stop typing and pick up the phone

Past the third round of an email-thread, a five-minute call ends what emails will not. There is a point in every email exchange where the format stops helping. Usually it is past the third reply, when both sides are clarifying rather than deciding, and each message is getting

1 min read

How to write an email people can act on

Email is your central communicatrion medium. If you nail them you increase your efficiency significantly. And, never write anything in an email that you would not want everybody to read The goal: make the message as readable and as fast to act on as possible. The recipient should understand what

4 min read

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